Refund Policy

ReceiptScript offers subscription plans billed on a recurring basis through Stripe, our payment processor. When you subscribe to a paid plan, you are charged immediately for the current billing period.

• •Monthly plans: Charged every 30 days from the date of subscription.
• •Annual plans: Charged every 12 months from the date of subscription.
• •Proration: If you upgrade or downgrade your plan mid-cycle, the difference will be prorated and applied to your next billing cycle.
• •Currency: All charges are processed in USD (or your local currency equivalent) at the current exchange rate.

All ReceiptScript subscriptions are set to auto-renew by default. This ensures uninterrupted access to the platform and its features.

• •Your subscription will automatically renew at the end of each billing cycle (monthly or annually).
• •The renewal charge will be applied to the same payment method used for the original subscription.
• •You will receive an email notification before each renewal, allowing you to cancel if you no longer wish to continue.
• •If your payment method fails during renewal, we will retry the charge and notify you by email.

You can cancel your ReceiptScript subscription at any time from your account settings:

• •Effective date: Cancellation takes effect at the end of your current billing cycle. You will retain access to all paid features until then.
• •No partial refunds: Cancelling mid-cycle does not result in a partial refund for the remaining days. You will continue to have access until the end of your paid period.
• •Downgrade to free: After cancellation, your account will be downgraded to the free plan with limited features and storage.
• •Data retention: Your templates and data will be retained for 30 days after downgrade. You can re-subscribe during this period to restore full access.

Refunds are evaluated on a case-by-case basis. The following guidelines apply:

• •14-day money-back guarantee: If you are not satisfied with ReceiptScript within 14 days of your initial subscription purchase, you may request a full refund.
• •Annual plans: Annual subscriptions are eligible for a prorated refund within the first 14 days. After 14 days, annual subscriptions are non-refundable.
• •Monthly plans: Monthly subscriptions are eligible for a refund only within the first 14 days. Subsequent months are non-refundable.
• •Credit purchases: Purchased credits are non-refundable and cannot be exchanged for cash.

To request a refund, contact billing@receiptscript.com with your account email and subscription details. Refund requests are typically processed within 5 business days.

If you believe a charge on your account is incorrect or unauthorized, please follow these steps:

• •Contact us first: Email billing@receiptscript.com with the details of the disputed charge. We will investigate and resolve the issue.
• •Chargebacks: If you file a chargeback with your bank or credit card company, your ReceiptScript account may be suspended until the dispute is resolved.
• •Fraudulent chargebacks: Filing a chargeback for a legitimate charge is considered a violation of these Terms and may result in account termination.
• •Dispute resolution: We will work with you and your payment provider to resolve disputes promptly and fairly.

ReceiptScript subscription pricing may include applicable taxes based on your billing address and jurisdiction:

• •Tax assessment: Taxes are calculated based on the billing address provided during checkout.
• •VAT/GST: For users in regions with VAT or GST requirements, the applicable tax is included in the displayed price or added at checkout.
• •Tax exemptions: If you are tax-exempt (e.g., a non-profit or educational institution), please provide your tax exemption certificate to billing@receiptscript.com before subscribing.
• •Tax invoices: Tax-compliant invoices are available in your billing history and can be downloaded as PDF files.